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I sent a package via FedEx and none of this was explained to me.
My daughter recently moved to Bangkok and does not know how to get this package from customs,it has a new iPhone and some clothing in it.
They’ll probably charge her import duty, import sales tax, etc. it’ll be painful. Expect a 30%-50% surcharge on product value.
She can handle it herself by heading to customs. A local shipping company may be of help, but that’s mostly for convenience. Feel free to use the contact form on thailandstarterkit.com and I’ll try to link you up with someone.